Shipping policy
Last updated: September 5, 2026.
At Beardcentric, our products are made to order. This means your order may require production time before it is shipped. Please review the information below so you know what to expect after placing an order.
Shipping Destinations
Beardcentric primarily ships within the United States. We offer free standard shipping on U.S. orders containing two or more items. Orders containing one item are subject to the shipping rate shown at checkout.
From time to time, different shipping offers may be available as part of a specific promotion. The shipping rate or offer displayed at checkout will apply to your order.
International shipping may be available to select destinations. Shipping availability, rates, and available delivery methods are determined at checkout based on the destination and products ordered.
If shipping to your destination is not available at checkout, we are unable to ship your order to that location.
Production and Fulfillment
Because our products are made to order, most orders are produced and prepared for shipment within approximately 2–7 business days.
Production times are estimates and are not guaranteed. Actual production time may vary depending on the product, order size, product availability, production method, fulfillment location, holidays, periods of high demand, or other circumstances outside our reasonable control.
Business days generally exclude weekends and U.S. federal holidays.
Estimated U.S. Delivery
After production is complete and your order has shipped, most U.S. orders typically arrive within approximately 2–7 business days.
Production time and shipping time are separate. Estimated shipping time begins after your order has completed production and has been transferred to the shipping carrier.
All production and delivery times are estimates and are not guaranteed delivery dates. Carrier delays, severe weather, service disruptions, holidays, and other circumstances outside our control may affect delivery.
International Delivery
International delivery times vary depending on the destination, shipping method, fulfillment location, carrier, and customs processing.
Any international delivery estimate provided at checkout or after shipment is an estimate and is not a guaranteed delivery date.
International shipments may experience additional delays due to customs inspections, local postal services, transportation disruptions, or other circumstances outside Beardcentric's control.
Customs, Duties, and Import Taxes
International orders may be subject to customs duties, import taxes, tariffs, brokerage fees, or other charges imposed by the destination country or local authorities.
Unless specifically stated otherwise at checkout, the customer is responsible for these charges. These charges are not controlled by Beardcentric and are not included in our product prices or shipping charges unless expressly stated.
Beardcentric cannot predict whether charges will be assessed or how much they may be.
Customers are responsible for understanding any import requirements or restrictions that may apply in their country.
Orders refused or not collected because of customs charges, import fees, or other destination-country requirements may not qualify for a refund or free replacement.
Tracking Your Order
When tracking is available, tracking information will be provided after your order ships.
Please allow time for the carrier to scan your package and update its tracking system. Tracking information may not become active immediately after you receive a shipping notification.
International tracking availability and detail may vary by carrier and destination.
Multiple Packages
Items in the same order may be produced at different facilities or fulfilled separately.
As a result, your order may arrive in more than one package and on different days. You may also receive separate tracking information for each shipment.
Receiving one part of your order does not necessarily mean the remaining items are missing.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully review your shipping information before completing checkout.
If you notice an error after placing your order, contact us as soon as possible at support@beardcentric.com. We will make reasonable efforts to help, but we cannot guarantee that an address can be changed after an order has entered production or shipment processing.
Beardcentric is not responsible for delivery problems caused by incorrect or incomplete shipping information provided by the customer. Orders that are undeliverable or returned because of an incorrect or incomplete address may not qualify for a free replacement or refund. Additional shipping or replacement costs may apply.
Lost Packages
If your tracking information has stopped updating for an extended period and you believe your package may have been lost in transit, please contact us at support@beardcentric.com.
We will work with the shipping carrier and/or fulfillment partner as appropriate to investigate the shipment and determine what resolution may be available.
A package is not considered lost solely because it is delayed. Carrier investigations and delivery timeframes may vary, particularly for international shipments.
Packages Marked Delivered
If tracking shows that your package was delivered but you cannot locate it, please first:
- Check around your property and usual delivery locations
- Check with other members of your household
- Check with neighbors when appropriate
- Contact the shipping carrier or local postal service for additional delivery information
If you still cannot locate the package, contact us and we will help review the situation and determine what options may be available.
A carrier's confirmation that a package was delivered does not automatically qualify an order for a refund or replacement.
Shipping Delays
Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's operations.
Beardcentric is not responsible for delays caused by shipping carriers, customs processing, weather, natural disasters, service interruptions, holidays, incorrect addresses, government actions, or other circumstances outside our reasonable control.
If your shipment appears to be significantly delayed, please contact us. We will assist with investigating the shipment when possible.
Order Changes and Cancellations
Because our products are made to order and may enter production shortly after purchase, changes and cancellations are not guaranteed.
If you need to change or cancel an order, contact us as soon as possible at support@beardcentric.com.
We will make reasonable efforts to accommodate your request, but once production or fulfillment has begun, we may be unable to modify or cancel the order.
Please see our Refund Policy for additional information regarding cancellations, replacements, and refunds.
Contact Us
If you have questions or concerns about the shipment of your order, contact us at:
support@beardcentric.com.
Please include your order number and a brief description of the issue so we can assist you as efficiently as possible.
